YOUR PATIENTS’ EXPERIENCE in your office isn’t solely based on what happens in the chair. They form deep and lasting impressions of your practice from the first call to your office and the moment they enter your door! Great Customer Service Makes All The Difference In fact, it is one… Read More…
For many, this is a loaded question… If your front desk is a mess, literally or figuratively it is time to get it straightened up. Let’s start with the physical appearance of your reception area and front desk: What does it say about your practice? Keeping the desk and waiting… Read More…